Delta partners with Yotel to use capsule rooms as arrival lounge at Heathrow Airport

Delta Air Lines has partnered with capsule hotel Yotel to provide arrivals facilities for premium passengers at London Heathrow’s Terminal 4. Eligible travelers arriving into Heathrow on Delta flights from Atlanta, New York-JFK, Minneapolis or Detroit will be able to freshen up in one of Yotel’s 32 cabins. Facilities of the 7 to 10 sqm grey, white and purple pod-like cabins include a handmade bed, a bathroom with monsoon rain shower, a work area with free Wi-Fi, a flat screen HDTV, iPod docking station, and mood lighting. Guests can check-in using an automated kiosk.

Delta recently announced an USD1 billion investment through mid-2013 to upgrade and harmonize its ground and in-flight product. The airline is currently upgrading its long-haul business class and since September 2009 offers full-flat beds on all trans-atlantic flights to London. Says Delta: “We’re already offering a good night’s sleep to London thanks to our full flat bed seats, but our premium travellers expect the convenience of an arrivals facility after a long-haul flight. Our partnership with Yotel offers passengers a convenient, private and comfortable space to change before an important meeting, or freshen up before getting on the road.”

Complimentary use of an Yotel room is available to Delta business class passengers (and passengers from SkyTeam partners Air France and KLM on Delta-operated flights), as well as elite members of Delta’s SkyMiles and Air France-KLM’s Flying Blue loyalty programs. In 2009, SkyTeam also opened their first shared departure lounge and check-in area in Heathrow’s Terminal 4, which is available to SkyTeam passengers irrespective of their route or airline.

For Yotel the partnership with Delta is a good way to secure a stable flow of premium travelers. Regular bookings for stays of four hours range from GPB25 (USD35, EUR30) to GBP40 (USD58, EUR47). Prices thereafter are from GBP6.50 per hour. Yotel’s short-stay capsule concept can also be found at London Gatwick and Amsterdam Schiphol airports. The company will open its first off-airport hotel in New York in 2011.

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