4 February 2010 | In a bid to improve ancillary revenue, Indian airline Kingfisher just launched Kingfisher Xpress, a door-to-door cargo delivery service. The service will offer a pick up facility in the 6 main metropolitan cities of India (Mumbai, New Delhi, Bangalore, Hyderabad, Chennai and Kolkata) with same day delivery in 18 cities across India. The airline will also offer a next-day delivery service across 20 cities in India. Kingfisher says the service is India’s first and only same-day delivery by air service, with a money-back guarantee if the parcel isn’t picked and delivered on the same day, door to door.
Kingfisher is not the first airline to launch an express delivery service. In July 2009, budget carrier AirAsia launched ‘Redbox’ (recently rebranded as ‘Courier’), which it said was the world’s first low-cost courier service. With fares 50 percent cheaper than its rivals, Redbox/Courier is targeted at small and medium enterprises and individual customers. AirAsia is transporting the packages from airport to airport while its partner DHL is picking up and delivering them. The low-cost carrier also partnered with UPS-subsidiary Mail Boxes Etc (MBE) to enable customers to drop off their packages at MBE’s 17 outlets in Kuala Lumpur and Selangor. AirAsia said the courier service would initially operate only within Malaysia, but would expand to all destinations that AirAsia and AirAsia X fly to.
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