Virgin Atlantic

Virgin Atlantic asks its Facebook fans for feedback on inflight Internet


Lufthansa recently announced that it will reintroduce its ‘FlyNet’ broadband Internet on long-haul flights. Emirates also revealed it is studying the business case for Ku-based broadband Internet. Currently, the airline offers AeroMobile’s basic cellphone connectivity on about 60 aircraft. Virgin Atlantic is possibly the next long-haul airline to offer inflight Internet. The airline will renew its fleet between 2011 and 2013 with the arrival of several A330, A340 and B787 aircraft, and is currently working on the introduction of new products and services.

In what is a first for the airline, Virgin Atlantic used social network site Facebook to get feedback on what they would like to see in terms of inflight connectivity on the new aircraft. Last week, it asked its 21,000+ Facebook fans a few questions about their connectivity desires. Facebook users could respond to questions like “What are your wireless Inflight Entertainment expectations for Virgin Atlantic?”, and “How would you prefer to pay for the usage of Internet onboard?”.
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Virgin Atlantic links up passengers to share a taxi


Virgin Atlantic has launched a new service, called taxi² that helps passengers find other travellers to share taxi rides into city centres across the world. The airline says the reason for launching the service is that “we think it’s crazy that people often wait in line and then get one taxi each. Most people go from the airport in a similar direction, so it’s a great waste.” 

How it works: Passengers log onto the service and enter their flight and destination details and the website will match them with a suitable travelling companion. They are then sent the details of the matched traveller and can decide whether to agree to the match and make arrangements of where to meet upon their flight arrival. Passengers can also print off a taxi²  sign from the website so they can locate each other at the airport. The system also matches female travelers who only want female travelling companions. The program is not limited to Virgin Atlantic customers and passengers on other airlines can share rides as well.
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