KLM’s new Amsterdam flagship lounge has zones inspired by the Netherlands, including a ‘Dutch Mountain’

airlinetrends.com | December 24, 2018

This article originally appeared on THE DESIGNAIR

Just shy of KLM’s centenary, the airline has opened the first stage of its brand new lounge at Amsterdam’s Schiphol airport. The lounge – designed by Amsterdam-based Concrete – now boasts a completely new setup, set over tiered layers, with a ‘trendy’ ambience.

The lounge features the latest technologies and innovations along with improved service and catering. While this is just a taster of what is yet to come, customers can already take advantage of this in a temporary setup while refurbishment of the second part of the lounge continues until its festive opening in summer 2019.

Catering to KLM’s premium customers travelling on intercontinental flights, the international KLM Crown Lounge is located between the E and F Piers at Schiphol.

The lounge has a new impressive entrance on the Schiphol’s so-called ‘Holland Boulevard’. Customers  access the lounge by escalator (or elevator) and pass glass walls that contain five thousand of KLM’s iconic Delft Blue houses on their way up.

The lounge facilities are located on the second floor and on a newly opened, completely rejuvenated third floor. Passengers are welcomed individually by personal lounge assistance and can gain easy access by scanning their boarding passes at self-service devices.

Images from InsideFlyer, more images here

The new decor of the KLM non-Schengen Crown Lounge focuses on providing customers with a completely new experience. KLM has set up different zones to satisfy the diverse requirements of its customers: work, relaxation, food & drink, entertainment and fine dining.

The new lounge is divided into five zones: ‘Polder’ for working and ‘Sea’ voor ‘relaxing’ (including showers and sleep cabins). In ‘City’ passengers can eat and drink, the ‘Dutch Mountain’ is for entertainment, while passengers can fine dine for a fee in ‘Sky’.

Dutch creativity and humour is displayed on the Dutch Mountain, a giant wooden, liveable staircase, connecting the Polder Lounge on the first with the Sky on the second floor. Various landing platforms offer places to linger around, two storey high display cabinets present an impressive collection of established and upcoming Dutch designs. On the rear side, the mountain folds down and offers an intimate screening room.

The Dutch Mountain is literally the highest point featuring the work of Dutch Designers such as Marcel Wanders and Piet Hein Eek. Company pride also radiates from an exhibition of a wide range of collectables, such as aircraft cards from the 1940s and china service with the KLM logo.

Currently, customers can already enjoy the Dutch Mountain for entertainment, and the new Sky zone bar on the third floor. The ‘Polder’ zone also opened this month, with a temporary setup offering extra capacity – until the renovation process concludes in summer 2019.

Once renovated completely, the KLM Crown lounge will offer around 1,500 seats in comparison with the previous 800 and will boast a surface area of 6,800 m2 compared to the current 3,600 m2.